Effective Date: January 1, 2026
By visiting or using the website located at santapaulafenceanddeck.com (the "Site"), or by engaging Santa Paula Fence & Deck ("we," "us," or "our") to perform services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site or engage our services.
We may update these Terms at any time by posting a revised version on this page. Your continued use of the Site or services after any change constitutes your acceptance of the updated Terms.
Santa Paula Fence & Deck provides residential and commercial deck construction, fence installation, patio covers, pergola installation, and related outdoor structure services in Santa Paula, CA and surrounding areas. The Site is used to provide information about our services and to allow potential customers to request estimates.
No service agreement is created by your use of this Site alone. A binding agreement for work is formed only when both parties have signed a written contract or proposal.
Any estimate provided - whether by phone, email, or written proposal - is based on the information available at the time and is subject to change. A final price is confirmed in a written contract signed by both parties before work begins.
Estimates do not account for unforeseen site conditions, hidden structural issues, or changes in material costs that occur after the estimate is prepared. If conditions discovered during the project require work beyond the original scope, we will notify you and obtain your written approval before proceeding with any additional work.
Once a project is scheduled and a deposit is paid, the start date is reserved for your project. If you need to reschedule, we ask for at least five (5) business days advance notice to avoid a rescheduling fee.
If you cancel a project after a signed contract is in place, any deposit paid may be partially or fully non-refundable depending on the work already performed or materials already ordered. The specific cancellation terms will be set out in your written contract.
We reserve the right to reschedule work due to weather conditions, material delays, or other circumstances beyond our reasonable control. We will notify you as soon as possible if a delay affects your scheduled start date.
Payment terms are specified in your written contract. In general, a deposit is required before work begins, with the remaining balance due upon project completion. We accept the payment methods stated in your contract.
Invoices not paid by the due date may be subject to a late payment charge as stated in your contract. We reserve the right to pause or suspend work on a project if payment is not received as agreed.
We may file a mechanics lien on your property in accordance with California law if payment is not received as agreed. Acceptance of our services includes acknowledgment that this right exists.
For projects that require a building permit, we will apply for the permit on your behalf as part of the project scope. You, as the property owner, may be required to sign the permit application. We will inform you of any such requirements.
We will not begin work that legally requires a permit until the permit has been issued. Any delays caused by the permitting authority are outside our control and may affect the project timeline.
We stand behind our workmanship. Any warranty on our labor will be described in your written contract. Manufacturer warranties on materials - including decking boards, fasteners, and hardware - are passed through to you and are governed by the manufacturer's own warranty terms.
Our warranty does not cover damage caused by misuse, neglect, modifications made by others after project completion, acts of nature (including fire, flooding, and extreme weather events), or normal wear and aging over time.
The Site and its content are provided "as is" without warranties of any kind. We make no representations that the information on the Site is complete, accurate, or current.
To the fullest extent permitted by law, Santa Paula Fence & Deck shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to a specific project shall not exceed the total amount paid by you for that project.
If a dispute arises between you and Santa Paula Fence & Deck related to our services or these Terms, we ask that you first contact us directly to attempt to resolve the issue. Most concerns can be addressed quickly with a direct conversation.
If the dispute cannot be resolved informally, both parties agree to attempt good-faith mediation before pursuing any other legal remedy. If mediation is unsuccessful, disputes may be resolved through binding arbitration or in a court of competent jurisdiction in Ventura County, California, at our election.
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action related to these Terms shall be brought exclusively in the courts located in Ventura County, California.
You agree to use the Site only for lawful purposes. You may not use the Site in any way that could damage, disable, or impair the Site or interfere with any other party's use of it. You may not attempt to gain unauthorized access to any portion of the Site or any system connected to it.
All content on the Site - including text, images, and logos - is the property of Santa Paula Fence & Deck or its licensors and may not be reproduced or used without written permission.
We reserve the right to update these Terms and Conditions at any time. Updated Terms will be posted to this page with a revised effective date. We encourage you to review these Terms periodically. Changes apply to all use of the Site and services following the posting of updated Terms.
If you have questions about these Terms and Conditions, contact us: